Terms of service

TERMS OF USE

By using our site, you agree to the terms of use and agree to follow and be bound by these terms. We do not warrant that the information on our website is accurate, complete or current. This includes pricing and availability information.

Please allow 3 business days for order processing and payment verification. 7-10 business days for domestic delivery. 10-12 business days for international shipping.

COPYRIGHT & TRADEMARKS

Materials, images, illustrations, designs, icons, etc. are all copy written and trademarked under legal authority of "The Caravan Group LLC"

CORRECTION OF ERRORS & INACCURACIES:

Information on this site may contain typographical errors or inaccuracies, some information may not be complete or current. PetAmi reserves the right to correct errors, inaccuracies, and to change or update information any time with out notice (Including after you’ve submitted your order.)

COLORS

PetAmi puts forth efforts to accurately display the colors on it’s products. PetAmi does not guarantee that your monitors display of any colors will be accurate.

RETURN POLICY

PetAmi does not accept return/exchanges after 30 days from your purchase date. Please make sure to carefully review your order before finalizing your purchase.

For any return, please contact us. Once we approve the return, please ship item back to our warehouse and our customer success team will refund you within two business days of when we receive the item.

Any used or damaged items will be assess a 15% restocking fee. Buyer is responsible for return shipping.

SHIPPING AND DELIVERY

 All orders shipped with UPS or USPS.

California residents incur sales tax provided by California state law.

PRODUCT AVAILABILITY

 Although merchandise may be indicated on site, we can not guarantee product availability or immediate delivery. PetAmi reserves the right without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.

CUSTOMER PRIVACY

PetAmi respects our customers account information as private and confidential information and will never share with any third parties or individuals.

CONTACT INFORMATION

For all inquiries regarding information about PetAmi, please contact:

Telephone: (310) 568-1793

Email: info@petamiusa.com

Address: 13055 E Temple Ave, City of Industry, CA 91746